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Frequently Asked Questions

Our mission is to make finding home care easier, safer and more convenient for everyone.

How much does it cost?

Caregivers set their own wages and careseekers are able to sort by price to find the right fit for them.

What's your vetting process?

We vet all caregivers before making them visible to careseekers on our platform. We require all caregivers to provide evidence of their credentials, as well as a criminal record check that is no more than three months old.

Can I hire someone on a regular basis?

Yes. You can book a caregiver for one time only or make multiple bookings with them to have the same caregiver come regularly.

How do I find the right match?

Browse caregivers on the home page. Once you see a potential match, you can begin messaging through to get to know each other and ask any questions before coming to an agreement.

How does payment work?

All payment occurs centrally through our platform. Once a service is completed, the caregiver will report their hours worked. Then, the careseeker will confirm the hours and their credit card will be charged. The caregiver will receive payment through direct deposit.

What happens if I have an issue?

Contact us and we will work with you to make things right. We can be reached at info@findhomecare.ca.

How can I apply to be a caregiver with Find Home Care?

  • Step 1: Sign up. It’s free and only takes a few minutes.
  • Step 2. Fill out your profile with your personal information, relevant credentials and a criminal record check that is no more than 3 months old. We’ll look over your credentials within 24 hours.
  • Step 3: Accept work.

How do I find care with Find Home Care?

  • Step 1: Sign up. It’s free and only takes a few minutes.
  • Step 2: Filter by service, credentials, location and price to find the perfect match.
  • Step 3: Add your credit card to your account to begin messaging caregivers and submit booking requests. Don’t worry – you won’t be charged until services are completed.

Get started today.